Privacy Policy
A clear explanation of how your information is handled.
1. Introduction
This Privacy Policy explains how Alterme Home collects, uses and protects your personal information in accordance with UK GDPR.
2. Information We Collect
We may collect:
your name
email address
postal address
payment information
order history
browsing behaviour
IP address
cookie data
3. How We Use Your Information
We use your information to:
process and fulfil orders
communicate order updates
respond to enquiries
improve website performance
personalise your experience
comply with legal obligations
4. Sharing Your Information
We only share your information with:
payment processors
delivery couriers
website hosting providers
analytics platforms
Our Sister company Barkford Barn & Made By Jasmine - email marketing purposes, only your name and email will be shared within our companies.
We never sell your data.
5. Data Storage & Security
Your data is stored securely and only retained for as long as necessary to fulfil orders, meet legal requirements or support customer service.
6. Your Rights
Under UK GDPR, you have the right to:
access your data
request corrections
request deletion
object to processing
request data portability
To exercise these rights, contact info@alterme.co.uk.
7. Cookies
See our Cookie Notice below for details on how cookies are used.
Cookie Notice
A simple explanation of how cookies support your browsing experience.
Alterme Home uses cookies to:
enable essential website functions
analyse website performance
personalise content
remember your preferences
You can disable cookies in your browser settings, but some features may not function correctly.
Accessibility Statement
A commitment to making Alterme Home accessible to all.
Alterme Home is committed to providing an accessible experience for all users. We aim to ensure our website is easy to navigate, readable and compatible with assistive technologies.
If you experience any accessibility issues or require information in an alternative format, please contact:
We will do our best to assist you promptly.